A video circulating on social media has sparked a debate over e-commerce return policies after dozens of parcels containing reportedly returned Dandiya outfits and festive clothing were seen lined up at a delivery hub. The video, shared on X, reportedly showed multiple delivery agents carrying parcels containing returned items. The footage prompted criticism from social media users over the alleged misuse of return policies by people who wear festive outfits for events before returning them. The exact location of the delivery hub remains unconfirmed. The video was also alleged to show a college where an event had taken place, but this detail has not been independently verified. The incident has drawn attention to the costs that product returns can create for small businesses. When garments are returned after being worn, sellers may have to bear additional shipping and cleaning expenses. If an item can no longer be sold as new, businesses also risk losing the sale. A 2024 industry report estimated that 17.6% of e-commerce orders in India were returned, highlighting the scale of product returns in online shopping. While return policies allow customers to send back eligible purchases, the video has raised questions about how such policies are used when clothing is reportedly returned after being worn at festive events. The footage has renewed discussion on the impact of product returns on sellers, particularly small businesses that may have to absorb the costs of shipping, cleaning and unsellable inventory.